Modern Slavery Statement for Cleaning Lady London

Cleaning Lady London is committed to conducting business ethically and responsibly. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and exploitation within our own operations and across our supply chain. As a trusted cleaning company in London, we recognise that integrity must be embedded in every part of our work, from hiring and procurement to service delivery and supplier management.

We maintain a zero-tolerance policy toward all forms of modern slavery. No person working for or with Cleaning Lady London may be subjected to coercion, debt bondage, forced overtime, withheld wages, document retention, or any other abuse of power. We expect all employees, contractors, and business partners to uphold the same standard. This includes our network of London cleaning services, subcontracted teams, and suppliers providing materials, equipment, uniforms, and support services.

To reduce risk, we assess suppliers before engagement and carry out supplier audits on a risk-based basis. These audits may include reviewing labour practices, checking recruitment processes, confirming wage and hour compliance, and verifying that workers are free to leave employment without penalty. Where concerns arise, we require corrective action plans and monitor implementation closely. If a supplier fails to meet our standards, we reserve the right to suspend or terminate the relationship. This is essential to safeguarding ethical cleaning services in London and maintaining a resilient, responsible supply chain.

Our Governance and Due Diligence

Our leadership team oversees modern slavery prevention and ensures that policy commitments are translated into daily practice. We use due diligence checks when onboarding new suppliers and periodically reassess existing relationships, especially in higher-risk categories. The aim is to identify vulnerabilities early, strengthen controls, and promote fair treatment across the supply chain. In our London cleaning company, responsible procurement is not a one-time exercise but an ongoing obligation.

Training is provided to managers and relevant staff so they can recognise warning signs such as unexplained restrictions on workers, unusual payment arrangements, or inconsistent employment records. We also encourage a culture of vigilance, where questions about labour practices are welcomed and acted upon. By reinforcing awareness within our cleaning services London operations, we improve our ability to prevent abuse before it occurs.

We require suppliers to confirm compliance with applicable labour laws, maintain accurate records, and ensure that recruitment fees are not passed to workers. We also expect labour agencies, if used, to adhere to ethical recruitment principles. Any breach of these expectations is treated seriously and investigated promptly. Our approach is designed to support ethical cleaning in London while ensuring that commercial relationships reflect our values.

Reporting, Investigation, and Remediation

Cleaning Lady London provides multiple reporting channels so that concerns about modern slavery can be raised safely and without fear of retaliation. Reports may be made through line management, senior leadership, or designated internal reporting routes. We expect all concerns to be handled discreetly, investigated promptly, and escalated where necessary. Confidentiality is respected wherever possible, and individuals who raise concerns in good faith are protected from disadvantage.

If a concern is substantiated, we take appropriate action which may include supplier remediation, enhanced monitoring, staff retraining, or ending a business relationship. Where vulnerable workers are identified, our priority is to support their safety and wellbeing and to cooperate with relevant authorities when required. This commitment applies across our cleaning company London activities and all associated procurement decisions.

We do not accept excuses for exploitation, and we expect the same from everyone who represents our brand. Our standard terms and supplier expectations reflect this position, and all parties are informed that breaches may result in immediate review. The objective is not only compliance, but also the promotion of dignity, fairness, and transparency throughout the supply chain.

Annual Review and Continuous Improvement

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal obligations and business practices. The review considers audit findings, reported concerns, supplier performance, training completion, and any changes in risk exposure. From this process, we identify improvements to policies, procedures, and monitoring systems.

Cleaning Lady London is committed to continuous improvement in preventing modern slavery and human trafficking. We recognise that risks can change over time, and our response must evolve accordingly. Through strong governance, ethical procurement, and a clear zero-tolerance stance, we aim to uphold the highest standards in London cleaning services and contribute to a fairer, safer working environment for all.