Frequently Asked Questions

Our end of tenancy cleaning follows a clear, checklist-led process: we inspect first, tackle the kitchen and bathrooms deeply, then work room-by-room on skirting boards, windows, doors, and high-touch areas. We use professional-grade equipment for a proper clean, not just a quick wipe-down. Photos are taken before and after so you can see the standard for your landlord or letting agent. It's also why many tenants use us as their trusted option across London and nearby boroughs - rated 4.5 stars from 548+ verified reviews. With Over 11 years of professional cleaning services and 1700+ cleaning jobs completed locally, you'll know what to expect from day one.

Yes. For a true deep clean, our professional cleaners use specialist tools and suitable chemicals for each surface - so ovens, extractor fans, limescale-prone taps and shower screens aren't left half-done. We focus on detail areas like grout lines, hinges, skirting edges, inside cupboards (where access allows), and soap scum build-up. If you've booked carpet cleaning, we'll use appropriate carpet extraction methods to lift dirt without oversaturating. That end of tenancy standard matters because inspections usually look for residue, streaking and missed corners. Our eco approach is built in too: Eco rating: 96% of cleaning products and methods are eco-friendly and non-toxic, applied safely with attention to surface compatibility.

We're serious about standards, which is why our cleaners are fully insured and supported with the right checks and training. Accreditations and ongoing learning help our team keep up with best practice for hygiene, chemicals and safe working methods in occupied and empty homes. You can also expect consistent quality across jobs because our process is structured around inspection-ready outcomes. Many clients book us because they want dependable domestic cleaning, not guesswork. We're also familiar with common expectations from letting agents - so the final result is aligned with the usual end-of-tenancy checklist. For peace of mind, our Accreditation: Fully insured, DBS-checked, and trained cleaners - so you know you're inviting background-checked professionals into the property.

Absolutely. We only send Accreditations: Fully insured, DBS-checked, and trained cleaners to your property. That means you're covered if anything unexpected happens, and the people entering the home have passed the appropriate background checks. For landlords and letting agents, this matters because they often ask for assurance around safeguarding and safe access. If you're managing the handover yourself, you'll also benefit from a cleaner who understands how to work around carpets, fixtures and fragile finishes without creating extra issues. We also take clear photo evidence before and after, helping reduce disputes about what was or wasn't cleaned.
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